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Account Setup and Management

This guide covers everything you need to know about setting up and managing your sc.sb account, including Azure AD integration, profile management, and access control.

Account Creation​

Organization Accounts​

sc.sb accounts are created and managed through your organization's Microsoft Entra ID (Azure AD) tenant. You cannot create individual accounts directly on the platform.

To get started:

  1. Contact your organization administrator
  2. Request access to sc.sb services
  3. Your administrator will add you to the appropriate Azure AD groups
  4. You'll receive access to services based on your group membership

Individual Access​

If you're an individual user without an organization account, contact sc.sb support to discuss available options for individual access.

First-Time Login​

Prerequisites​

  • Valid Azure AD account in an authorized tenant
  • Access to a modern web browser
  • Stable internet connection

Login Process​

  1. Navigate to sc.sb - Go to the sc.sb web portal
  2. Click "Login with SSO" - Use the Single Sign-On button
  3. Enter Credentials - Use your Azure AD username and password
  4. Complete Authentication - Follow any additional security prompts (MFA, etc.)
  5. Access Dashboard - You'll be redirected to your personalized LaunchPad

Troubleshooting Login Issues​

  • "Access Denied" - Contact your administrator to verify group membership
  • "Invalid Tenant" - Ensure your organization is authorized to use sc.sb
  • Authentication Errors - Check your Azure AD credentials and MFA settings

Profile Management​

Viewing Your Profile​

Your profile information is automatically populated from your Azure AD account:

  • Display Name - Your full name as configured in Azure AD
  • Email Address - Your primary email address
  • User Principal Name - Your Azure AD UPN
  • Member Since - Account creation date
  • Profile Photo - Your Azure AD profile picture (if available)

Updating Profile Information​

Profile changes must be made through your Azure AD account:

  1. Contact your Azure AD administrator
  2. Request changes to your profile information
  3. Changes will automatically sync to sc.sb within 24 hours

Access Control and Permissions​

Group-Based Access​

Service access is controlled through Azure AD group membership:

  • Service Groups - Each service has a corresponding Azure AD group
  • Automatic Access - You automatically get access to services when added to groups
  • Permission Levels - Different groups may have different permission levels

Checking Your Access​

In your LaunchPad, you can see:

  • Available Services - Services you have access to
  • Service Status - Real-time availability of each service
  • Connection Requirements - Whether services require specific network connections

Requesting Access​

To request access to additional services:

  1. Contact your organization administrator
  2. Specify which services you need access to
  3. Provide business justification if required
  4. Wait for group membership approval

Account Security​

Password Management​

  • Use your organization's Azure AD password policies
  • Enable Multi-Factor Authentication (MFA) when available
  • Never share your credentials with others

Session Management​

  • Sessions automatically expire based on your organization's policies
  • You'll be prompted to re-authenticate when sessions expire
  • Use "Sign Out" to manually end your session

Security Best Practices​

  • Always sign out when using shared computers
  • Report any suspicious activity to your administrator
  • Keep your browser and operating system updated
  • Use secure network connections when possible

Account Information​

Viewing Account Details​

Access your account information through the LaunchPad:

  1. Click "Account Information" in your profile section
  2. View your account details and service access
  3. Check your membership status and permissions

Service History​

Your LaunchPad shows:

  • Service Usage - Which services you've accessed
  • Connection History - Your network connection patterns
  • Access Logs - Recent authentication events

Support and Help​

Common Issues​

  • Can't see services - Check with your administrator about group membership
  • Login problems - Verify your Azure AD credentials and MFA settings
  • Access denied - Ensure your organization has sc.sb access

Getting Help​

  • Organization Support - Contact your Azure AD administrator first
  • Technical Issues - Use the sc.sb support channels
  • Account Problems - Escalate through your organization's IT support

Next Steps​

Account setup is the foundation of your sc.sb experience. Ensure you understand your organization's policies and procedures for account management.